Workplace

What’s more important for success – IQ or EQ? Do you need one or both; and what’s the right mix? There’s no doubt that leaders, managers and employees are all being judged by a new yardstick. Not just by how smart we are, our training qualifications or years of experience. Increasingly it’s about how well we handle ourselves and other people. Until quite recently people used to think intelligence was just about IQ.

Modern businesses invest time and expertise in shaping future strategies. Many go on to invest effort in communicating the chosen direction to employees. But often, when you talk to an individual staff member, team or department, you find they’re unaware of the strategy and clueless as to how they can help the organisation achieve it. People turn up to do their daily work but don’t much care about the broader outcome.